ZOHO CRM is a subscription-based, cloud-hosted, Customer Relationship Management software that helps business of all sizes close more deals the smarter way
CRM software that helps you sell smarter, better, faster.
ZOHO CRM Plus is a unified customer experience platform that helps you deliver an exceptional experience to every customer across all stages of their lifecycle and convert them into brand advocates. Engage with customers across multiple channels at each stage of the lifecycle. Get the right context across different media and stay notified in real-time.
Manage conversations with multiple teams in one single thread. Reach out to prospects at the right moment and engage them across every channel throughout your marketing and sales cycle
FEATURES
- Multichannel: Email, Telephone, Live Chat, Portals, Social and Sales Signals
- Pipeline management: Leads, Contacts, Accounts and Deals
- Marketing Automation: Webforms, Campaigns, Google Ads, Card Scanner
- Sales Automation: Workflow Rules, Assignment Rules, Macros
- Customization: Layouts, Customs Components, Functions, Views andFilters, Sandbox
- Team Collaboration: Document Library, Gamescope, Calendar, Feeds
- Performance and Analytics: Reports, Analytics, Forecasting,TerritoryManagement
- Mobile : Mobile CRM, Sales CRM App, Card Scanner
- Security : Roles, Profiles and teams, Data security
Everything you need for your Marketing and Sales activities
Priotize your emails by sales pipeline, with context and analytics
Live Chat
Segment your website visitors and increase coversion through live chats
Phone
Make sales calls effective with single-click dialing, prompt reminder and call analytics.
Social media
Capture leads and manages your brand’s social media interaction
Lead Management
Generate leads, automate lead scoring and live quality leads to closure
Portals
Create distinct portals for your customers, vendors and partners to let themself-service their requests.
Canvas
Say goodbye to traditional tabular data arrangement inside your CRM. Listrecords the way you want to view them with the industry’s first-of-its-kindcanvas view.
Add images for easy identification, use custom buttons to createfields of your choice, and fully customize your list view as desired.
Real-time sales with SalesSignals
Streamline notifications across multiple channels and respond to clients inrealtime.
Unify all your customer-facing teams
Better customer experience begins with aligning all your teams and makingsure they keep customers at the center of whatever they do. Zoho CRM Plusprovides them with the proper toolset so they can do just that
Take help closer to your customers
Customers can quickly find answers to enquiries right from yourwebsite or mobile app with Live Chat in Zoho CRM Plus
Powerful analytics that cuts across every touchpoint
From marketing, sales, and support decisions are evaluated based on data from across your organization, Dashboards are Interactive and provide an insightful impact analysis of every potential business decision
